Refund policy

At pyfashionex.com, we are committed to providing you with a quality shopping experience. If you are not satisfied with the purchased goods, we provide a 14-day unconditional return service to ensure your shopping is worry-free.

Return and Refund Conditions:

Ⅰ.14-day unconditional return: You have 14 days from the date you receive the goods to apply for a return. The returned goods must be unused, unwashed, undamaged, and the original packaging and labels must be intact.

Ⅱ. Return application: If you decide to return the goods, please contact us through our customer service channel within 14 days and provide the order number and reason for return. Our customer service team will guide you through the return process

Ⅲ. Return costs: The return shipping cost is borne by the customer. We recommend that you use a trackable transportation method to return the goods to ensure the safe delivery of the goods.

Ⅳ. Refund processing: After the returned goods are received and inspected, we will process the refund within 7-10 working days. The refund will be returned to your original payment account.

We understand that sometimes shopping decisions may change, so we provide this no-questions-asked return service to ensure that your shopping experience is easier and more enjoyable. If you have any questions or need help, please feel free to contact our customer service, we will serve you wholeheartedly.